1. Introduction
At HiddenPixelGrove (operated by Arcane Pulse Games Pvt. Ltd.), we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website at hiddenpixelgrove.com.
By accessing or using our platform, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services immediately.
2. Information We Collect
We may collect the following types of information:
- Account Information: When you register, we collect your chosen username, email address, and an encrypted password.
- Usage Data: We automatically collect information about your interactions with the platform, including pages visited, games played, time spent, and XP earned.
- Device Information: Browser type, operating system, screen resolution, language preferences, and IP address.
- Cookies: Small data files stored on your device to improve your experience and remember your preferences.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our social casino platform.
- To manage your account and track your game progress, XP, and level.
- To communicate with you regarding updates, new features, or support requests.
- To analyse usage patterns and optimise site performance.
- To ensure the security and integrity of our platform.
4. Data Security
We implement industry-standard security measures to protect your personal data, including encrypted data transmission (SSL/TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use third-party services for analytics, hosting, and content delivery. These services may collect information as described in their own privacy policies. We do not sell your personal data to any third party.
Third-party game providers (Pragmatic Play, Play'n GO, Yggdrasil) deliver game content via iframe embeds. These providers may collect their own analytics data according to their respective privacy policies.
6. Cookies
We use cookies and similar technologies to:
- Remember your login session and preferences.
- Track your age verification confirmation.
- Analyse site traffic and usage patterns.
- Improve overall user experience.
You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the platform.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data and account.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing.
To exercise any of these rights, please contact us at the address listed below.
8. Children's Privacy
HiddenPixelGrove is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Arcane Pulse Games Pvt. Ltd.
Tower C, Marathahalli - Sarjapur Outer Ring Rd, Devarabeesanahalli, Bengaluru, Karnataka 560103, India.